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24/7 Water Damage Restoration in Ashland, OR

Swept Away Restoration provides water damage restoration in Ashland, OR, answering 24/7. IICRC certified. Call (541) 821-3664 now.

IICRC Certified
Licensed & Insured
24/7 Emergency
Locally Owned

We work with all insurance carriers

Direct insurance billing · We handle the claim paperwork with your carrier from start to finish

Proof, not promises

Why Ashland homeowners choose Swept Away Restoration

Swept Away Restoration is a top-rated restoration company in Ashland, with a 5.0-star Google rating across 46 reviews.

“Great service provided by great people 100%…”
State, Google review · September 2026
“I was impressed by the fast response and excellent communication throughout the restoration process.”
Kevin, Google review · August 2026
“I had the misfortune of a broken pipe in my large closet and the good fortune to have Swept Away handle the mitigation and rebuild.”
Gail, Google review · April 2026

About Us

Swept Away Restoration serves Ashland and the Rogue Valley with professional damage restoration for homes and businesses. From the first emergency call to the final walkthrough, our team manages the entire recovery — and we answer the phone 24/7, so help is on the way the moment something goes wrong.

Swept Away Restoration branded service van

Our Process

A clear, predictable process from first call to final sign-off

Free Consult

We visit your property, assess the scope, and answer every question — no charge, no obligation.

Estimate & Proposal

You receive a detailed written estimate before any work begins, so there are no surprises.

We Do the Work

Our crew executes the project on schedule with daily updates and consistent communication.

Final Inspection

A walk-through confirms every item meets our quality standard before we consider it done.

Completion

Final sign-off, documentation, and warranty paperwork — handed to you before we leave.

See why our customers love us

Our Work

Water Damage Restoration

Flooded living room with standing water before restoration Before
Same living room with new premium plank flooring and repaired walls after restoration After

Fire & Smoke Restoration

Living room with severe fire damage and charred walls before restoration Before
Same living room fully rebuilt and restored after fire damage After

Sewage Cleanup

Basement flooded wall to wall by a sewage backup before cleanup Before
Same basement extracted, disinfected and dry after cleanup After

Storm Damage Restoration

Bedroom with collapsed ceiling and storm debris before repair Before
Same bedroom with rebuilt ceiling after storm damage restoration After

Mold Remediation

Bathroom wall with spreading mold before remediation Before
Same bathroom wall clean and repainted after mold remediation After

Reconstruction & Rebuild

Room gutted to the studs before reconstruction Before
Same room fully rebuilt and finished after reconstruction After

Google reviews

What Our Customers Say

5.046 reviews on Google
StateSeptember 2026
Great service provided by great people 100% recommend
KevinAugust 2026
I was impressed by the fast response and excellent communication throughout the restoration process. The team used professional equipment and worked hard to get everything back to normal. Their dedication really stood out.
GailApril 2026
I had the misfortune of a broken pipe in my large closet and the good fortune to have Swept Away handle the mitigation and rebuild. Joanna Rugo, the owner, guided me through a labyrinth of physical reconstruction. Joanna’s foreman worked through the difficult removal of closet contents, water…
MichaelFebruary 2026
Quick and responsive. Did a great job.
JeanJanuary 2026
Joanna and her team are the absolute best! They came in immediately and started a tear out and drying process. They stayed in contact through that process. We are waiting on our insurance, who are not helpful, to start our rebuild. Joanna has been with me every step of the way. She has guided me in…
AliciaJanuary 2026
Quick to get us an estimate and get work completed. Excellent communication. Quality work. Highly recommend.

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24/7 Emergency Response

We answer the phone day and night. Insurance billing accepted.

Frequently Asked Questions

How fast can you get someone out to my property?
We operate 24/7 and prioritize active water and fire emergencies as soon as the call comes in. The exact timeline depends on your location in the Rogue Valley and current call volume, but our team is trained to move quickly because standing water and smoke residue both get worse the longer they sit.
Do you work directly with my insurance company?
Yes. We document the damage thoroughly with photos and moisture readings, and we bill most major carriers directly so you're not paying out of pocket and waiting on reimbursement. We can also walk you through what your adjuster will likely ask for.
What should I do while I'm waiting for your crew to arrive?
If it's safe, shut off the water source or power to the affected area and move valuables or furniture away from standing water. Take initial pictures of the damage, ideally before anything is moved. Don't attempt to use household vacuums on water or walk through a flooded room if there's any chance of electrical exposure. Beyond that, the most useful thing you can do is call us and describe what you're seeing so we can prepare the right equipment.
What certifications does your team actually hold?
Swept Away Restoration is an IICRC Certified Firm, with technicians certified in Water Restoration (WRT), Applied Structural Drying (ASD), and Applied Microbial Remediation (AMRT). We're also EPA Lead-Safe certified, which matters for older Ashland homes where lead paint may be present during repair work.
Do you offer free estimates?
We assess active emergencies on-site as part of our response, and we're upfront about scope and likely costs before work begins. For non-emergency projects like mold inspection or planned reconstruction, call us and we'll talk through what an estimate would involve for your specific situation.
Are you really available after hours and on weekends?
Yes, we're staffed 24/7, including nights, weekends, and holidays, because water and fire damage don't follow business hours. Call the same number any time and you'll reach someone who can get a crew moving.

Water damage emergency in Ashland? Call (541) 821-3664 now. We answer 24/7 and get crews moving fast on burst pipes, sewage backups, storm intrusion, fire and smoke cleanup, and mold that’s already taken hold in your walls or crawlspace. Swept Away Restoration has handled these calls across the Rogue Valley since 2018, and we bill most major insurance carriers directly so the process doesn’t add to your stress.

Services we handle

Water, flood, and burst pipe cleanup. From a failed water heater to a slab leak that’s been running behind drywall for days, we extract standing water, pull wet materials before mold sets in, and dry structures to the IICRC S500 standard.

Fire and smoke damage restoration. Soot travels further than flames ever did, settling into HVAC systems and soft materials; we clean, deodorize, and coordinate with your adjuster on what can be restored versus replaced.

Mold remediation and inspection. Mold can colonize damp drywall or framing within 24 to 48 hours of a leak; our AMRT-certified techs isolate the area, remove contaminated material, and test to confirm the job is done.

Sewage, biohazard, and storm cleanup. Backed-up sewage and storm-driven floodwater carry contamination risk that general cleanup won’t address, so we sanitize affected areas and handle contents that need restoration or offsite storage.

Why homeowners and property managers call us

We’re an IICRC Certified Firm, with technicians holding WRT, ASD, and AMRT certifications and EPA Lead-Safe certification for older homes where lead paint is a factor, which matters in a city with as much pre-1978 housing stock as Ashland has. We carry Oregon CCB license #242626. Beyond the initial cleanup, we also handle the reconstruction side, so if a wall needs to come out or flooring needs replacing after drying is complete, the same company that dried it out can rebuild it. That continuity saves homeowners from managing two or three separate contractors during an already disruptive repair.

Property managers and commercial clients call us for the same reason: one point of contact who understands insurance documentation, works on a timeline, and shows up when something fails after hours. Because we’re on call around the clock, a pipe that bursts at 2 a.m. doesn’t have to wait until Monday morning to get attention.

Service area

Ashland sits in a part of the Rogue Valley where older homes, seasonal creek flooding, and winter freeze-thaw cycles all play a role in the water and storm damage we see. We respond throughout Ashland and the surrounding area, including Talent, Phoenix, and Medford, along with the smaller communities in between. If you’re not sure whether you’re in our service radius, call and ask; we’d rather tell you straight than have you wait on a crew that isn’t coming.

If water is spreading, smoke is still hanging in the air, or you’re standing in a basement wondering how bad it really is underneath the surface, you don’t need to have all the answers before you call. Tell us what you’re looking at, and we’ll walk you through what happens next.

Call Now: (541) 821-3664